1. Introduction

Welcome to New Road Dental Practice. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our services.

2. About Us

New Road Dental Practice

Address: 119 New Road, Croxley Green, Herts, WD3 3EN

Phone: 01923 776270

Email: info@newroaddental.co.uk

3. Appointments & Cancellations

•Appointments must be booked in advance. We will do our best to accommodate your preferred time.

•If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid cancellation fees.

•Missed appointments or late cancellations may incur a charge.

4. Treatment Plans & Payments

•After your initial consultation, we will provide a treatment plan outlining recommended procedures and estimated costs.

•Treatment costs must be paid as per the agreed schedule. Some treatments may require deposits before commencing.

•We accept various payment methods, including cash, credit/debit cards, and financing options where applicable.

•Fees are subject to change; however, we will notify you of any adjustments before proceeding with treatment.

5. Emergency Dental Care

•We offer emergency dental appointments for urgent dental issues.

•Emergency appointments are subject to availability and may carry an additional fee.

6. Confidentiality & Data Protection

•We comply with the UK General Data Protection Regulation (UK GDPR) to protect your personal and medical information.

•Your data is securely stored and only used for the purpose of providing dental care.

•For more details, please refer to our Privacy Policy.

7. Liability

•While we strive to provide the highest quality care, we cannot guarantee specific treatment outcomes.

•We are not responsible for any complications arising due to patient non-compliance with post-treatment care instructions.

8. Complaints Procedure

•We are committed to providing excellent patient care. If you are dissatisfied with any aspect of our service, please contact Dr Amit Lakhani or Dr Kiran Pithwa.

•Complaints can be submitted via phone (01923 776270) or email (info@newroaddental.co.uk).

•We will acknowledge your complaint and aim to resolve it in a timely and professional manner.

9. Website Usage

•The content on our website is for informational purposes only and does not constitute medical advice.

•We are not responsible for any inaccuracies or outdated information on our site.

10. Changes to These Terms

•We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on our website.

11. Governing Law

•These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the UK courts.

12. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

New Road Dental Practice

Phone: 01923 776270

Email: info@newroaddental.co.uk